We at Case Deja will answer every single maintenance service call from our valued renters and tenants and most of the general household issues can be fixed within a couple of hours. However, emergency service calls will be taken care of immediately. Now, what are the maintenance requests considered EMERGENCY?                                                                                       Emergency-1:       Water leaks causing flood (shut-off valves broken, water supply lines burst, water pipes damaged, etc.)                                            Water dripping is NOT rated emergency but will be fixed within 24 hours                                                                     Emergency-2:       Electrical Shock & Power Outage Not Caused by SCE                                                                                                     Emergency-3:       Drain & Toilet Clogging                                                                                                                                                          Emergency-4:       A/C Failure                                                                                                                                                                               Emergency-5:       Structural Catastrophe ( backyard landslide, roof leaking, wall collapsing, etc.)

                                                             In case of fire, robbery, ongoing crime, call 9-1-1

                                                       What should you do with EMERGENCY SERVICE REQUEST?                                                                 1. No panic. Write down your property address and emergency service you need on a piece of paper                                                2. Call toll-free 1-844-825-3800 Extension 3 or  (513)392 0988   

                                                                      FOR LIFE EMERGENCY, CALL 9 1 1